Simple attitudes can make public service more efficient


Source: Paraíba Online, 17/03/2009

Simple solutions to be adopted to reduce bureaucracy in the State can save time, money and collaborate for a better service delivery for the population, according to José Augusto Castro, legal coordinator of the Competitive Brazil Movement. The organization has been collaborating with the federal government to develop actions to combat bureaucracy. For him, the current rules originate in the “culture of mistrust” existing in Brazil.

“There is an excess of documents to prove the regulation of public accounts. This is a reflection of the culture of distrust. As we have the specter of corruption, which is a chronic problem in Brazil, we cannot escape the need for control. But there are exaggerations that can be equalized, especially in relation to requirements in the area of ​​hiring. ”

An important initiative, in Castro's opinion, is the waiver of notarization in processes that are being processed in the Union. This measure is part of a public consultation that the Ministry of Planning has been articulating in order to adopt the procedure.

Another example cited by Castro is the inversion of the qualification and analysis phases of proposals in a bidding process defined by the Auction Law, a factor that brought more agility to the purchases made by the government.

“In a normal process, I evaluate all applicants' documentation. Those who present documentation up to date go to the proposal analysis phase. Often it is not possible to advance in the analysis of the proposals because any challenge that someone makes to a certain documentation from other companies ends up stopping the whole process ”, he explained.

With the adoption of the phase inversion, adopted in 2003, the proposals presented are first analyzed. The lowest value proposal is considered the winner and the next step is to analyze the company's documentation. If the company does not present all the necessary documentation, it will proceed to analyze the second place documents in the proposal analysis phase.

“I don't need to review everyone's documentation. It is a simple procedure that generated a lot of results ”, he defended.

However, the Auction Law is not adopted in all tenders. Higher value processes cannot count on this simplification on the grounds that the company's technical qualification needs to be better analyzed.

Another advance pointed out by José Augusto Castro in the federal administration was the adoption of goals in the National Education Program.

“This is an example that should be followed in other initiatives. It is about linking the release of resources for new projects to the achievement of goals. Often, the release of resources is uncompromised, that is, it does not create a need for results to be presented to those receiving the resource, ”he said.